Clinic Receptionist

Portland, Oregon

Brave Care
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As Brave Care continues to grow we're looking for a Clinic Receptionist. This is a great opportunity to be part of a company changing the way children and families access and receive exceptional medical care. As our receptionist, you will be the first point of contact for patients and our families and will provide administrative support for our clinical staff. You'll handle the flow of people through the business and ensure that all receptionist responsibilities are completed accurately and delivered promptly, with high quality. In this role you will Assist visitors by greeting, welcoming, checking them in and out of appointments Directing and announcing them appropriately for services Answer, screen and forward any incoming phone calls while presenting essential information when needed Receive and sort daily mail/deliveries/couriers Manage security by following procedures and controlling access (monitor logbook, issue visitor badges) Checking patients out from appointments and scheduling any needed follow ups Complete other clerical receptionist duties such as but not limited to filing, photocopying, collating, faxing etc. Clinic Safety At Brave Care our Clinic Receptionists play a vital role in Clinic & Staff Safety as Safety Committee members and Safety Coordinators. Theses duties included but are not limited to: Reviews current processes and policies in their area with staff on a regular basis to ensure safety guidelines and requirements are up to date and to make suggestions if they need improvement Conducts and documents quarterly safety audits in partnership with Practice Manager Conduct inspections of worksites in response to complaints as assigned Subject Matter Expert for on-site Safety policy and procedure questions Provides guidance and leadership to the clinic as needed regarding safety Assists in incident and near miss investigations Makes recommendations on safety improvements on behalf of their sub-committee and clinic team Coordinates with SO, CMs, and Leads to schedule emergency/disaster drills quarterly Works with Brave Care Learning & Development department to schedule re-training to members and/or team as identified necessary Assists with coordination of any/all clinic trainings, document acknowledgements, and/or other commitments deemed necessary for clinic staff member(s) by committee Acts as "Safety Coordinator" as outlined in Emergency Plan Gauge protocol/procedure understanding of clinic staff and communicate gaps Encourage staff to share ideas through creative thinking, to improve and minimize incidents and/or injuries Communicate with and obtain feedback from staff and the committee on safety-related subjects You'll be a good match if Professional and welcoming demeanor Solid communication skills both written and verbal Resourceful and proactive, able to deal with issues as they arise Capacity to organize, multitask, prioritize and work under pressure High level of competency with technology and software You'll need to have Experience in a front office, preferably handling clinical receptionist responsibilities High School Diploma Compensation & Benefits At Brave Care we believe in life at work and life outside of work. We want our employees to be happy, healthy, as well as, have the resources and the support that they need to thrive. Benefits include: Competitive wages Paid Family Leave (3 months) 3 weeks paid vacation Full family health care coverage including comprehensive, medical, dental, vision, Life & Disability Insurance 2 weeks of sick time Wellness allowance ($100/month for a gym, spa, or other investments in your physical or emotional health) 401K Company Mission & Ethos Brave Care offers high-quality children's primary and urgent care in Portland, Oregon. We see pediatric patients cradle to college, for a variety of conditions including: cold and flu, fevers, vaccinations, broken bones, and allergies. Open 7 days a week, we provide a convenient and cost-effective alternative to standard primary, urgent care facilities, and emergency rooms. Brave Care has an onsite lab and x-ray, and is focused on treating patient concerns that require immediate care. Brave Care is an equal opportunity employer and committed to equity, diversity and inclusion. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Date Posted: 03 October 2022
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